Newsletter
The weekly digest for ecommerce and DTC operators. Every issue, archived and searchable.
Meta wants to own your checkout + the AI conversion bump (ICYMI)
The latest in AI commerce, the DTC social sphere, plus retail, ecommerce and retention marketing trends.
Shopify Editions Spring ‘26 | Plus the latest on AI commerce (ICYMI)
The latest directional updates ecommerce brands need to know about.
BFCM Prep Starts Now
What you do now shapes what you get out of the holiday season.
The control ladder
How to own your customer relationships (and your business).
How to 50x Your Win-Back Campaigns
The gold mine in your support tickets.
Billboards, not megaphones
Why Push Notifications don’t have to sell to make a real business impact.
The highest-ROI automation in ecommerce
How to fix your biggest revenue leak, and add up to six figures per month in new revenue.
The #1 benefit of push notifications (automated push notifications)
The channel that drives revenue on autopilot.
Your retention stack has a gap
The direct line to your VIPs.
How to get free impressions in front of your best customers
The economics behind your best direct marketing channel.
What 600 shoppers say about loyalty (and what it means for your brand)
Your customers have room for 5 brands. Are you one of them?
Every platform wants your customer
Why OpenAI's failed attempt was just the start
The hidden cost of "more"
Aka the focus tax.
Your Customer Is Not an API
An API doesn't wear jeans.
Retention or Bust
How to get off the treadmill and start scaling your business (for real).
When Your Brand Becomes a Habit
The new ecommerce is engagement-first, not conversions-first
The Great Ecommerce Split
Mapping Out the Future of Online Shopping
ChatGPT is charging 4% for Instant Checkout. Now what?
In or out: your choice.
One question to guide 99% of your business decisions
How to focus your energy on things that pay off long-term.
9 Predictions for DTC in 2026
Top DTC Ecommerce Trends to Watch
22 ways to add 20% to your revenue in 2026
A systematic look at how your brand can take a meaningful step forward this year.
The 5-Pillar System for Building a Successful Subscription Business
Insights from building a $20M subscription empire.
Takeaways from studying 100+ apps over BFCM
Get a breakdown on how successful, mobile-first brands approached Black Friday this year.
The True Story of BFCM 2025
Rounding up this year's BFCM statistics, and what you can take away from them.
Your BFCM Buyer’s Journey Has Just Begun
Turning newly acquired customers into rock-solid repeat buyers.
7 Takeaways from BFCM 2025 (So Far)
Black Friday isn’t here yet — but the patterns are. See what the early signals show.
Welcome to your personal shopping assistants
How Google & OpenAI are changing the face of online shopping forever.
How to Build Recurring Revenue That Sticks
Secrets to a successful subscription product.
The 6 Trends Shaping BFCM 2025
A lookahead to this year's BFCM & holiday season, and how to be prepared.
The Retention Blueprint for BFCM
Turn your sales spike into a pipeline
Don’t Make The Same Mistakes This BFCM
8 common mistakes to avoid if you want this year to be a success.
Strategic Discounting
How to use the "D" word smartly to drive growth.
5 Ecom Shifts You Can’t Afford to Ignore
From iOS privacy chaos to creator-led marketing, here’s what actually matters right now.
Is ChatGPT The New Amazon?
10 Takeaways from the ChatGPT Announcement
7 Questions to Ask Before Q4 Hits
Sharp questions to make sure your Q4 drives momentum, not just revenue.
From Revenue Spikes to Retention Wins (Smarter BFCM Strategies)
How to turn bargain hunters into loyal VIP customers.
What winners do differently on Black Friday
Most brands see BFCM as a sprint. The winners use it as a launchpad.
The Retention Flywheel
The 4-step flywheel behind sustainable businesses.
5 Growth Levers Most DTC Brands Ignore
These effective growth channels are hiding in plain sight, masquerading as cost centers.
Durable Advantages
How to stand out in 2025 (and beyond).
The Slow Decline of Email & SMS
Three moves to replace lost inbox reach.
The direct channels saving brands from skyrocketing CACs
Six reliable, low-CAC margin protectors, and your playbook for when to use them.
How Margin-Smart Brands Win BFCM
Turning major sales events like BFCM into launchpads, not losses.
The 2025 LTV Playbook
Your #1 way to stay alive (and thrive). 7 nuggets to help you grow your north star metric.
The Hidden Foundation of Retention (and how to get it right)
Where even the best CX gets let down.
Intentional LTV
Designing growth. Not hoping for it.
The $0 CAC Flywheel
Turning your best customers into your best marketers.
AI Commerce has arrived
What AI-native shopping means for your brand's CX, discoverability, and retention playbook.
CX 2.0: Personalized journeys, perfect fit
Why AI-driven personalization is one of the biggest growth levers for today’s ecommerce brands.
Values, ethics and the business impact of sustainability
Doing good and making profit don't have to be mutually exclusive.
The data behind ecom’s most overlooked retention channel
The retention engine that converts higher, retains high-value customers, and delivers dependable ROI.
The short & long-term future of DTC
Where ecom is headed, and what you can do to respond.
This is what a great DTC website looks like
Why Athletic Brewing’s website works so well for both new customers and loyal repeat buyers.
A five-step process to fix retention
Retention blind spots, the one silent retention killer, and the problem with loyalty programs.
Exclusivity marketing
Building a brand customers want to be a part of: driving loyalty and retention, while maintaining margins.
The profit-first marketing playbook
The 6 moves your brand needs to survive the squeeze
The art & science of UX
What Coach, Kate Spade, and Stuart Weitzman do differently (and why it works)
The AI playbook helping top brands ship 10x faster
A step-by-step framework to making your AI assistant pass the Turing Test
Why Mack Weldon’s design team thinks like a CX org
How an 8-figure retail brand uses product design to drive retention.
Getting to the Second Sale
The Make or Break Moment for Ecommerce Brands
The Best Retention Channel (And LTV Multiplier) in Ecommerce
How to use this direct marketing channel to boost repeat purchases and drive serious ROI.
How Smart DTC Brands Turn First-Order Losses Into Long-Term Profit
Struggling to break even? You're not alone. But here's how to overcome costly acquisition and scale.
Are You Renting or Owning?
Why every smart DTC brand Is doubling down on owned channels right now
Plugging Revenue Leaks (How to Stop Potential Sales Slipping Away)
70% of your carts don't convert. Here's how to fix it.
How Smart Brands Are Using AI to Win
Real, actionable strategies for DTC brands to get ahead with AI
Retention: Your 2025 Growth Lever
Your path to a successful (and sustainable) 2025
Welcome to The Retention Edge by MobiLoud
A weekly look at what's actually working in retention, straight from the brands doing it right. No fluff, no "build community" advice - just real patterns worth knowing.
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