https://retentionedge.co The Retention Edge helps ecommerce and DTC brands build sustainable growth through better customer retention. Weekly newsletter, interview podcast, and practical playbooks from operators. en-us https://retentionedge.co/newsletter/meta-wants-to-own-your-checkout-the-ai-conversion-bump-icymi https://retentionedge.co/newsletter/meta-wants-to-own-your-checkout-the-ai-conversion-bump-icymi The latest in AI commerce, the DTC social sphere, plus retail, ecommerce and retention marketing trends. Newsletter Fri, 10 Jul 2026 00:00:00 GMT https://retentionedge.co/newsletter/shopify-editions-spring-26-plus-the-latest-on-ai-commerce-icymi https://retentionedge.co/newsletter/shopify-editions-spring-26-plus-the-latest-on-ai-commerce-icymi The latest directional updates ecommerce brands need to know about. Newsletter Fri, 19 Jun 2026 00:00:00 GMT https://retentionedge.co/newsletter/bfcm-prep-starts-now https://retentionedge.co/newsletter/bfcm-prep-starts-now What you do now shapes what you get out of the holiday season. Newsletter Fri, 29 May 2026 00:00:00 GMT https://retentionedge.co/newsletter/the-control-ladder https://retentionedge.co/newsletter/the-control-ladder How to own your customer relationships (and your business). Newsletter Fri, 15 May 2026 00:00:00 GMT https://retentionedge.co/newsletter/how-to-50x-your-win-back-campaigns https://retentionedge.co/newsletter/how-to-50x-your-win-back-campaigns The gold mine in your support tickets. Newsletter Thu, 07 May 2026 00:00:00 GMT https://retentionedge.co/newsletter/billboards-not-megaphones https://retentionedge.co/newsletter/billboards-not-megaphones Why Push Notifications don’t have to sell to make a real business impact. Newsletter Fri, 01 May 2026 00:00:00 GMT https://retentionedge.co/newsletter/abandoned-cart-push-notifications https://retentionedge.co/newsletter/abandoned-cart-push-notifications How to fix your biggest revenue leak, and add up to six figures per month in new revenue. Newsletter Fri, 24 Apr 2026 00:00:00 GMT https://retentionedge.co/newsletter/automated-push-notifications https://retentionedge.co/newsletter/automated-push-notifications The channel that drives revenue on autopilot. Newsletter Fri, 17 Apr 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e35-is-your-brand-ai-ready https://retentionedge.co/podcast/retention-edge-e35-is-your-brand-ai-ready On ChatGPT, your customer sees 8 products. Is yours one of them? Podcast Tue, 14 Apr 2026 00:00:00 GMT https://retentionedge.co/newsletter/your-retention-stack-has-a-gap https://retentionedge.co/newsletter/your-retention-stack-has-a-gap The direct line to your VIPs. Newsletter Fri, 10 Apr 2026 00:00:00 GMT https://retentionedge.co/newsletter/how-to-get-free-impressions-in-front-of-your-best-customers https://retentionedge.co/newsletter/how-to-get-free-impressions-in-front-of-your-best-customers The economics behind your best direct marketing channel. Newsletter Fri, 03 Apr 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e34-pop-ups-ai-and-the-shift-from-acquisition-to-retention https://retentionedge.co/podcast/retention-edge-e34-pop-ups-ai-and-the-shift-from-acquisition-to-retention Why this decades-old brand is finally launching a loyalty program. Podcast Mon, 23 Mar 2026 00:00:00 GMT https://retentionedge.co/newsletter/what-600-shoppers-say-about-loyalty-and-what-it-means-for-your-brand https://retentionedge.co/newsletter/what-600-shoppers-say-about-loyalty-and-what-it-means-for-your-brand Your customers have room for 5 brands. Are you one of them? Newsletter Thu, 19 Mar 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e33-the-psychology-that-will-still-work-in-50-years https://retentionedge.co/podcast/retention-edge-e33-the-psychology-that-will-still-work-in-50-years Platforms change, algorithms shift, but the psychology behind why people buy hasn't changed in millennia. Podcast Tue, 17 Mar 2026 00:00:00 GMT https://retentionedge.co/newsletter/every-platform-wants-your-customer https://retentionedge.co/newsletter/every-platform-wants-your-customer Why OpenAI's failed attempt was just the start Newsletter Thu, 12 Mar 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e32-the-profit-leaks-hiding-in-your-p-l https://retentionedge.co/podcast/retention-edge-e32-the-profit-leaks-hiding-in-your-p-l You're probably working for your lender (and don't know it) Podcast Mon, 09 Mar 2026 00:00:00 GMT https://retentionedge.co/newsletter/the-hidden-cost-of-more https://retentionedge.co/newsletter/the-hidden-cost-of-more Aka the focus tax. Newsletter Thu, 05 Mar 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e31-stop-guessing-let-customers-tell-you-the-price https://retentionedge.co/podcast/retention-edge-e31-stop-guessing-let-customers-tell-you-the-price What if we're all doing pricing the wrong way? Podcast Mon, 02 Mar 2026 00:00:00 GMT https://retentionedge.co/newsletter/your-customer-is-not-an-api https://retentionedge.co/newsletter/your-customer-is-not-an-api An API doesn't wear jeans. Newsletter Thu, 26 Feb 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e30-why-your-best-customers-convert-and-everyone-else-doesn-t https://retentionedge.co/podcast/retention-edge-e30-why-your-best-customers-convert-and-everyone-else-doesn-t The answer is not more traffic: it's getting more out of your traffic. Podcast Mon, 23 Feb 2026 00:00:00 GMT https://retentionedge.co/newsletter/retention-or-bust https://retentionedge.co/newsletter/retention-or-bust How to get off the treadmill and start scaling your business (for real). Newsletter Thu, 19 Feb 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e29-the-ops-metric-that-actually-drives-retention https://retentionedge.co/podcast/retention-edge-e29-the-ops-metric-that-actually-drives-retention Artifact Uprising's CX playbook Podcast Mon, 16 Feb 2026 00:00:00 GMT https://retentionedge.co/newsletter/when-your-brand-becomes-a-habit https://retentionedge.co/newsletter/when-your-brand-becomes-a-habit The new ecommerce is engagement-first, not conversions-first Newsletter Thu, 12 Feb 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e28-your-product-data-is-holding-you-back https://retentionedge.co/podcast/retention-edge-e28-your-product-data-is-holding-you-back The bottleneck nobody talks about Podcast Mon, 09 Feb 2026 00:00:00 GMT https://retentionedge.co/newsletter/the-great-ecommerce-split https://retentionedge.co/newsletter/the-great-ecommerce-split Mapping Out the Future of Online Shopping Newsletter Thu, 05 Feb 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e27-the-end-of-black-friday-and-what-s-replacing-it https://retentionedge.co/podcast/retention-edge-e27-the-end-of-black-friday-and-what-s-replacing-it Andy Isom on the data behind Q4's biggest shift Podcast Mon, 02 Feb 2026 00:00:00 GMT https://retentionedge.co/newsletter/chatgpt-is-charging-4-for-instant-checkout-now-what https://retentionedge.co/newsletter/chatgpt-is-charging-4-for-instant-checkout-now-what In or out: your choice. Newsletter Thu, 29 Jan 2026 00:00:00 GMT https://retentionedge.co/newsletter/one-question-to-guide-99-of-your-business-decisions https://retentionedge.co/newsletter/one-question-to-guide-99-of-your-business-decisions How to focus your energy on things that pay off long-term. Newsletter Thu, 22 Jan 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e26-the-truth-about-ai-creative https://retentionedge.co/podcast/retention-edge-e26-the-truth-about-ai-creative How to scale production, how to avoid slop, and why AI won't replace creative teams. Podcast Mon, 19 Jan 2026 00:00:00 GMT https://retentionedge.co/newsletter/9-predictions-for-dtc-in-2026 https://retentionedge.co/newsletter/9-predictions-for-dtc-in-2026 Top DTC Ecommerce Trends to Watch Newsletter Thu, 15 Jan 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e25-financial-reality-checks-for-ecommerce-founders https://retentionedge.co/podcast/retention-edge-e25-financial-reality-checks-for-ecommerce-founders Why most ecommerce brands look profitable (but are actually broke) Podcast Mon, 12 Jan 2026 00:00:00 GMT https://retentionedge.co/newsletter/22-ways-to-add-20-to-your-revenue-in-2026 https://retentionedge.co/newsletter/22-ways-to-add-20-to-your-revenue-in-2026 A systematic look at how your brand can take a meaningful step forward this year. Newsletter Thu, 08 Jan 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e24-what-actually-works-on-tiktok-shop-lessons-from-the-trenches https://retentionedge.co/podcast/retention-edge-e24-what-actually-works-on-tiktok-shop-lessons-from-the-trenches 6 things to know if you want to crush it on TikTok Shop. Podcast Tue, 06 Jan 2026 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e23-what-35-000-shopify-stores-taught-us-about-profitable-meta-and-google-ads https://retentionedge.co/podcast/retention-edge-e23-what-35-000-shopify-stores-taught-us-about-profitable-meta-and-google-ads The Practical Playbook for Running Profitable Meta & Google Ads (Without an Agency) Podcast Fri, 02 Jan 2026 00:00:00 GMT https://retentionedge.co/newsletter/the-5-pillar-system-for-building-a-successful-subscription-business https://retentionedge.co/newsletter/the-5-pillar-system-for-building-a-successful-subscription-business Insights from building a $20M subscription empire. Newsletter Fri, 26 Dec 2025 00:00:00 GMT https://retentionedge.co/newsletter/takeaways-from-studying-100-apps-over-bfcm https://retentionedge.co/newsletter/takeaways-from-studying-100-apps-over-bfcm Get a breakdown on how successful, mobile-first brands approached Black Friday this year. Newsletter Fri, 19 Dec 2025 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e21-the-social-growth-playbook-for-2026 https://retentionedge.co/podcast/retention-edge-e21-the-social-growth-playbook-for-2026 Retention, creators, and the rise of TikTok and AI search. Podcast Tue, 16 Dec 2025 00:00:00 GMT https://retentionedge.co/newsletter/the-true-story-of-bfcm-2025 https://retentionedge.co/newsletter/the-true-story-of-bfcm-2025 Rounding up this year's BFCM statistics, and what you can take away from them. Newsletter Thu, 11 Dec 2025 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e20-the-secret-to-profitable-holiday-campaigns https://retentionedge.co/podcast/retention-edge-e20-the-secret-to-profitable-holiday-campaigns How to drive real growth these holidays. Podcast Mon, 08 Dec 2025 00:00:00 GMT https://retentionedge.co/newsletter/your-bfcm-buyer-s-journey-has-just-begun https://retentionedge.co/newsletter/your-bfcm-buyer-s-journey-has-just-begun Turning newly acquired customers into rock-solid repeat buyers. Newsletter Thu, 04 Dec 2025 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e19-the-truth-about-agencies-youtube-ads-and-ai-creative https://retentionedge.co/podcast/retention-edge-e19-the-truth-about-agencies-youtube-ads-and-ai-creative Insights from 15+ years scaling 8 & 9-figure brands. Podcast Mon, 01 Dec 2025 00:00:00 GMT https://retentionedge.co/newsletter/7-takeaways-from-bfcm-2025-so-far https://retentionedge.co/newsletter/7-takeaways-from-bfcm-2025-so-far Black Friday isn’t here yet — but the patterns are. See what the early signals show. Newsletter Wed, 26 Nov 2025 00:00:00 GMT https://retentionedge.co/newsletter/welcome-to-your-personal-shopping-assistants https://retentionedge.co/newsletter/welcome-to-your-personal-shopping-assistants How Google & OpenAI are changing the face of online shopping forever. Newsletter Thu, 20 Nov 2025 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e18-29m-shopify-email-marketing-secrets https://retentionedge.co/podcast/retention-edge-e18-29m-shopify-email-marketing-secrets How to get more out of your highest-volume retention channel. Podcast Mon, 17 Nov 2025 00:00:00 GMT https://retentionedge.co/newsletter/how-to-build-recurring-revenue-that-sticks https://retentionedge.co/newsletter/how-to-build-recurring-revenue-that-sticks Secrets to a successful subscription product. Newsletter Thu, 13 Nov 2025 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e17-the-subscription-playbook-for-2-5-3x-higher-ltv https://retentionedge.co/podcast/retention-edge-e17-the-subscription-playbook-for-2-5-3x-higher-ltv How to craft a winning offer for recurring subscription products. Podcast Mon, 10 Nov 2025 00:00:00 GMT https://retentionedge.co/newsletter/the-6-trends-shaping-bfcm-2025 https://retentionedge.co/newsletter/the-6-trends-shaping-bfcm-2025 A lookahead to this year's BFCM & holiday season, and how to be prepared. Newsletter Thu, 06 Nov 2025 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e16-ga4-geo-the-golden-era-of-google-ads https://retentionedge.co/podcast/retention-edge-e16-ga4-geo-the-golden-era-of-google-ads Why most ecommerce brands are using their data wrong, plus what AI means for your brand. Podcast Tue, 04 Nov 2025 00:00:00 GMT https://retentionedge.co/newsletter/the-retention-blueprint-for-bfcm https://retentionedge.co/newsletter/the-retention-blueprint-for-bfcm Turn your sales spike into a pipeline Newsletter Thu, 30 Oct 2025 00:00:00 GMT https://retentionedge.co/podcast/retention-edge-e15-max-your-exit https://retentionedge.co/podcast/retention-edge-e15-max-your-exit All you ever needed to know about building a higher price tag for your brand. Podcast Mon, 27 Oct 2025 00:00:00 GMT